This *Origin* service is just ridiculous.
Last Friday I created an account on Origin just to buy myself a copy of FIFA. My friend and I wanted to play together and, since it was on sale, I said ‘why not’.
I didn’t recieve my order instantly (how they do it on Steam, for example). The order was set status ‘*pending’* and I waited… I waited the whole weekend just to wake up on Monday and discover that my order was *canceled*. This seemed quite interesting to me and I didn’t waste any time and tried to contact Origin support just to be told that my account was *supsended* due to reasons unknown and that I have to create a support ticket addressed at so called *EA TOS team*.
Therefore, I was banned (or suspended) for purchasing a game on a *completely* new account.
I filled the ticket and sent it to that TOS team. After reviewing my case for an additional day, they unbanned my account. But what a surprise! I can’t make any purchases! Some unknown error occurs while I try to do so.
I contacted the support advisor via on-line chat to consult on the issue only to be told that I have to wait 24 (!) additional hours for their so called *artificial intelligence* to ‘cool down’ before I can possibly even try to make my purchase (and they’re not sure if it’ll help). It’s been *5 days* since I’ve made that first initial purchase (or *tried* to make it).
In the end I just want to say: wow, what a great service! I haven’t spent so much time communicating with people on-line in a long damn time (even if they talk only using the template tech support phrases, lol).
**13/10**, would be fucking *stuck* for days trying to make a goddamn digital purchase again anytime