29 thoughts on “To those that don’t support Epic Games Store because of their exclusivity deals, hypothetically speaking, what can a digital gaming store do in current time in order to get a major share out of the digital distribution market for games?”

  1. For one fix their platform to more customer friendly and not launch as an incomplete online digital platform in 2019. Steam was one of the first so it was forgivable when it first launched but the tech is not matured and they have enough money to fix it. They keep pushing the dates further and removed the goal post altogether. These kinds of actions adding with other tells me off Epic gets its way them the gaming industry will be more fucked than it anyway is.

  2. Do what MS is doing.

    Actually offer better prices and access to games via subscription services. 5 dollars a month for new games to play at a really low price that you can’t beat. It gets you into the ecosystem and from there you get higher marketshare.

    In terms of displacing Steam though, that’s not possible. It’s too big to simply be kicked to the curb and forgotten. The best you can do is coexist.

  3. -Provide better services
    – they could have offered a higher dev rate WITHOUT the exclusivity nonsense
    -if they want to dabble in exclusivity so badly, they should make thier own games and make those exclusive instead of 3rd party games

    Its not steams fault they cant compete properly. Last I checked steam doesnt actively prevent any other store from selling any game. Its their fault for not providing a better service

  4. Honestly just open a good store with solid features and good sales. I’ve recently gotten an epic account to see how many free games i can get without adding any form of payment info at all. The exclusivity contracts keep me from spending money their though.

  5. Invest money and manpower to make a competent / feature-rich storefront / launcher and incentivize customers to use / buy from their store instead of engaging in forced third party exclusives and forcing customers into their shitty bareboned store would be a good start….just like how all the other storefronts selling third party video games operates. Epic however, being the greedy anti-consumer bastards that they are, are only interested in making a quick buck / grabbing as much money from the PC game industry in as short amount of time as possible before buggering off to something else.

  6. Get the money they’re offering for exclusivity, and use it to upgrade the features they have there, heck some features have been delayed by 4 times already, WHY? They have the money and power to get them out

  7. Match or at least be close to what Steam offers or bring something new to the table. They could have advertised the 88/12 publisher split, done their 2 or more free games a month offer, and possibly open the doors to something new only they could offer. Perhaps something to tie in the Unreal engine, or an enhanced mod experience, or a hard push towards crossplay.

    They already have a huge number of users logging in to play Fortnite so there is no need for this sprint to the end imo. Whatever happened to the slow and steady approach; listening to feedback from everyone and not just one side.

    They still have time to be a better store but for now, i’ll pass on anything tied to that store until it offers me something.

  8. I would buy all my games from gog if they would actually get all the games on release but maybe publishers don’t want DRM free

  9. Give shit people want to get them over there. Instead of giving an abysmal service and force you over.

    No secret they spend shitton of money on exclusives. Why not spend that money for shit like dlc’s and stuff like that. Buy the game on steam for 60$ or epic for 60$ and get the first dlc for free, or some shit like that. But considering epic is not actually giving companies money. They just give them a advance on sales, they are getting back everything in full. So this probably wouldn’t work for their economy

  10. It isn’t really possible outside of exclusives. GOG has done DRM free, they’ve done better pricing with the money back thing they used to have and they even patch a lot of older games themselves to make them playable on modern systems and yet they’re still struggling to break even.

    The only other thing that can really pull people away from Steam are services like Microsoft’s Game Pass system. Deals like that aren’t really beatable for people that don’t mind not actually owning the games. I don’t think systems like that will do much in getting people to buy games there though.

  11. It’s simple. Make your service better than the others. If you’re not offering a better service why should people use your storefront? This applies to everything in the world.

    Construction companies. If you offer worse service than the guy down the street why would anyone go to you?

    Restaurant. If you have worse food than the other place a block away why would I eat at your place? You gonna buy out all the ingredients around town and force us to eat there?

  12. Honestly, you can’t easily do that, but that’s not necessarily a bad thing. Steam is hard to displace because it’s so damn good, it’s a very low memory usage launcher that still has a shit ton of useful feature. It’s also got a very fleshed out community with everything from profiles, reviews, forums, guides, art showcases, meanwhile the social aspect in every other launcher is a complete afterthought. Steam is the market leader for a good reason, and you probably just have to wait for them to fuck up.

  13. Check to make sure your storefront actually has basic features before you try and lock people into it with exclusive deals. That’d be a good start. Like ffs it doesn’t even have controller support

  14. Nothing as far as I care. Why do we need a other one? Steam is fine. Gog and humble are there if you want to give money other ways and still have your stuff managed by steam. It’s lightweight. The workshop itself is make or break for me. Developers just physically can’t make enough content, so mods are a must for me.

  15. Exactly what EGS is doing. People don’t want hear it, but they came out swinging. We are doing exactly what they want. If you’re not using EGS, damn it your gonna be talking about or around it.

  16. In short: make your store better and/or do something the others dont and do value your costumers.

    Things like:

    * Having a (cheap) subscription service (ie Steam and afaik Epic does not atm) (bonus if your able to have game streaming).
    * Find a way to sell games cheaper than other stores.
    * Allow any game from any store front to be launched from your launcher.
    * Have community stuff (like chat, friend lists, forums etc) so your store front can form its own community and social activity.
    * Have some way for people to earn money on your store (example steam market and trading cards).
    * Be really helpful when (indie) devs wants to launch on your store.
    * Listen to your costumers for things they dislike/lack and fix/improve/add those.
    * Fill in niches.

    Now this wont be able to reach it in a day it will be a marathon and your biggest hurdle would be to steal away people from Steam’s services/features and Epic’s exclusives while not going bankrupt.

  17. I think epic wants to be a “digital game retailer” while steam wants to be a “digital gaming service”. Epic has no real service other than trying to Robin hood the industry of games that are eagerly awaited while steam tries to hone itself as home theater king for anyone wanting to lounge on a couch or game at a desk.

    Giving people a greater feeling of owning their games would be a perk. Which epic is trying to do but people are stuck on the illusion they need to commit to signing up to download a client to receive the service. Meanwhile steam seems to offer whatever people want, aside from a disconnect from their client.

  18. make their platform actually good or better than the competition, then time. Be okay with not making all the money yesterday. Take the long view.

    GoG, for example, is doing well for themselves even if they dont have a huge market share.

  19. Offer games with no DRM and no runtime component. That way, the game could still be played without needing to maintain an account in good standing, and ongoing business relationship with the vendor.

    I think most people would consider buying games from a large range of distributors, if they weren’t tied to those distributors forever. Humble, GMG, and others offer this by selling Steam keys.

  20. If Epic actually tried to build a better storefront than Steam (with better prices, features and policies) instead of moneyhatting 3rd party games, I would have preferred their store over Steam.

  21. There is literally nothing a store can do that would in anyway allow for a major share of the market without pissing off consumers (especially this entire steam biased subreddit). If a newer better client came out tomorrow with literally every single steam feature but everything was exactly 5% cheaper people would complain simply because its another store client to download, they prefer the visual look of steam, its totally stealing their information, its too new to be trusted with their info, or their friends / games are already on steam so why use this new client even though its technically cheaper.

  22. I’m not dealing with epic, but exclusivity doesn’t have much to do with it- I’m avoiding them because I already have too many accounts and launchers to keep track of as is, they are treating their customers like shit, their storefront is garbage, and because Tim is a jackass.

    Look at GoG, Look at microsoft, Look at humble bundle.
    Find a niche and fill it, do something for your customers that other distributors aren’t.
    Also, try not to be a raging disgruntled asshat at every opprotunity, epic is really bad at just treating their customers and competitors with respect and decency.

  23. Uh easily?

    Offer an initial service up to par at the very least with the core competitor. ( Shopping carts, functional UI. )

    Fix what most people view as broken about core competitor ( poor visibility, poor indie visibility, poor communication. ). Tout this, heavily.

    Offer freebies to incentivize initial installs. ( Epic is already doing, same cost. )

    Offer deals to incentivize initial installs. First xyz games 25%-50% off with this coupon. Push friend codes often, if you get a friend to buy a game, get 50%-75% off. If you buy a game, your friend gets an xyz coupon for the same game. You don’t want people to start using Epic, you also want their friend groups to move over.

    Offer deals to incentivize library retention. xyz old games are added to the service, and if you own them on Steam and let us cache it, we’ll unlock them for you on Epic. That way you don’t lose so much of your library! Focus on big name titles, or beloved classics. Pay devs/pubs for the rights to do this. If you can’t, offer better library integration allowing for Steam titles to launch through the Epic launcher, and for it to pull boxart and UI elements for your launcher.

    Integrate features that your competitor handles poorly. See Discord integration, or a potential Discord competitor integration into your core systems to encourage people to be on your service, and stay on your service to chat with friends.

    Offer a sub feature, similar to Microsoft. Once again, get people into the ecosystem and staying in the ecosystem to buy future games.

    Make the transition as smooth as humanly possible for people. Make the install and setup easy, make using the service and getting a card in easy, make it a service I feel comfortable using.

    Everything I just listed could have been done for the cost of a single exclusive they’d paid for. Control was 9 million. How much was Metro, Borderlands, RDR2? They’ve spent billions on these exclusives, and I’ve yet to find a single person on any server, game, or forum I use that has installed or tried Epic. If they did half the shit I mentioned it’d have been significantly cheaper, and even I’d have an Epic account right now, and would have bought into the “better for devs!” spiel.

    You ask what Epic could be doing better, so I’ll ask you a question in exchange. I assume you’ve bought titles on Epic that were exclusive. Will you continue to buy titles that aren’t exclusive? If a title goes Epic/Steam, will you buy it on Epic? Will you buy it on Epic when the Steam version is cheaper, or when you can only get Steam keys off resellers?

    Epic doesn’t need to get people to buy on Epic, or start accounts. It needs to get people to buy on Epic when a game is Epic/Steam. It needs people to choose Epic OVER Steam when both are an option. And right now they’ve done zero work on that. Their storefront is bad. It’s difficult to buy games. Their customer service and PR is in shambles. Even if I was a person who chose to buy an exclusive ( see Control, Phoenix Point, Outer Worlds, Outer Wilds ), when they switch from exclusives I wouldn’t choose to stick with Epic, I’d go back to buying on Steam.

    How does Epic keep people in their ecosystem, because right now I’m not seeing it.

  24. If the goal of these different storefronts is to get a bigger cut of the sales, then make it appealing by transferring some of those savings to the consumer. Buy this game for $60 on Steam or buy it on our store for $54! Have a 10% off whatever price you can see on Steam policy. When Steam has a sale and the game is $30, its automatically $27 on our store.

  25. Simply be competitive with Steam. Buying exclusives isn’t being competitive. Have the basic features people expect from an online shopping experience, have the community features that allow people to connect and easily report issues, have comparable or better sales/deals, and heck give devs a higher cut if you feel like it. I don’t use EGS because there’s simply no advantage to me shopping there besides any games they are holding hostage, and I’d rather not support practices like the latter.

    As proof, I own games through Steam, uPlay, Origin, Humble Bundle, and GOG, and have bought my games from many third-party key sellers as well. I haven’t bought anything through Microsoft yet mostly due to technical reasons and the fact that until recently things like mods and some advanced tweaks weren’t possible for games purchased from them.

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